FAQ: Complaint
Here you can find frequently asked questions regarding complaints.
What is the procedure if I have a product complaint?
If the products do not meet your expectations, please contact us here
Once we have received your complaint, we will process the matter as quickly as we can and return back to you.
Complaint procedure:
- Complaint received by sales department.
- Complaint handled by quality department.
- Complaint is closed in cooperation with the customer.
Internal assessment of complaint and data application for complaint statistics.